Refund policy

Buywheels follows a strict No Return and No Refund Policy. Once an order has been successfully placed and confirmed on our website, it cannot be cancelled, returned, exchanged, or refunded under normal circumstances. We encourage all customers to carefully review product descriptions, specifications, pricing, and other relevant information before completing their purchase.

We take great care to ensure that every product is inspected and packed appropriately before dispatch. Therefore, we do not accept return requests or provide refunds for reasons such as change of mind, incorrect product selection, personal preferences, or any other non-defective condition after delivery. By placing an order on our website, customers acknowledge and agree to this policy.

In the unlikely event that a customer receives a damaged, defective, or incorrect product, the issue must be reported to our support team within 24 hours of receiving the order. Customers may be required to provide clear photographs or videos of the product and packaging for verification purposes. After reviewing the case, Buywheels reserves the right to determine the appropriate resolution at its sole discretion.

Buywheels reserves the right to amend, update, or modify this Return & Refund Policy at any time without prior notice. Any changes will become effective immediately upon being posted on the website. For any questions regarding this policy, customers may contact us at support@buywheels.store.